Support That Stays With You After the Sale

Ink performance can shift with fabric batches, weather, or a new printhead, and when it does, you shouldn't have to figure it out alone. Our technical team is available to help you troubleshoot, recalibrate, and keep production steady.

Built Around Your Production Success

Whether you're installing a new production line or optimizing an existing one, our experts help you achieve consistent colour, stable print performance, and maximum productivity with every run.

  1. Choose the right ink for your printer, substrate, and production requirements with expert guidance that ensures optimal compatibility and performance.

  2. Achieve consistent colour reproduction and repeatable print quality through application support, profiling, and process optimization.

  3. When production challenges arise, our specialists help identify the root cause quickly and provide practical solutions to get your operations back on track.

  4. Improve productivity, reduce ink consumption, and enhance printhead performance through continuous production optimization and technical recommendations.

  5. Whether you need support at your facility or immediate remote guidance, our technical team is ready to help minimize downtime and maintain production efficiency.

  6. Our support doesn't end after delivery. We continue working with your team to improve processes, solve challenges, and help your business grow.

Cyan, magenta, yellow and black ink bottles on a printed colour chart

Submit a Service Request

Need assistance? Fill out our quick support form and our team will get back to you within 24 business hours.